Terms of Service

1. Using SpearSky

SpearSky provides a platform to find local service professionals, browse profiles, read reviews, and contact professionals. By accessing or using the site, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

You must be at least 18 years old and legally able to agree to these Terms. You are responsible for providing accurate information and keeping your account credentials secure.

2. Accounts and profiles

Keep your account and profile information accurate and up to date. Professionals are responsible for the accuracy of the details they publish, including their services, experience, pricing, availability, service area, photos, and contact links.

Professional profiles may be publicly visible, including profile details, portfolio items, ratings, and reviews. You should only publish information and images that you have the right to share. Do not put private or sensitive information in a public profile.

3. Contacting professionals

Customers may contact a professional through the phone or WhatsApp details shown on a profile, or submit a contact request with their name, phone number, and a description of their need. A contact request is shared with the professional selected by the customer. Phone and WhatsApp links may open third-party services subject to their own terms and privacy policies.

SpearSky helps users discover and contact one another. We are not a party to the arrangement between a customer and a professional. Users are responsible for discussing scope, timing, price, safety, and any contract directly with one another.

4. Professional services and verification

Professionals, not SpearSky, provide the services listed on profiles. A profile, rating, review, or verification indicator is not a guarantee of a professional's identity, qualifications, work quality, safety, availability, or results. Customers should independently assess a professional and agree on service terms before work begins.

5. Reviews and user content

Reviews must reflect honest experiences and must not be misleading, abusive, unlawful, or submitted to manipulate ratings. We may review, restrict, or remove content that violates these Terms or harms users or the service.

You retain your rights to content you submit. You give SpearSky permission to host, use, reproduce, and display that content as needed to operate, provide, and promote the features of the service, including displaying profile content and reviews to site visitors. You confirm that you have the rights and permissions needed to submit it.

6. Acceptable use

Do not use SpearSky to break the law, impersonate another person, post false or infringing content, harass users, misuse contact details, send spam, scrape user information, interfere with site operation, or attempt unauthorized access. Do not use the platform to misrepresent qualifications or services.

7. Fees and transactions

SpearSky does not arrange or process payments for services between customers and professionals. Users agree on prices and handle payment directly with one another. SpearSky is not responsible for those transactions or disputes about a service. If paid platform features are introduced, their applicable terms and charges will be presented before use.

8. Service changes and account action

We may change, suspend, or discontinue parts of SpearSky and may restrict or suspend an account or content that violates these Terms, creates risk, or harms the service or its users. You may stop using the service and delete your account through account settings. Some information may be retained as described in our Privacy Policy.

9. Disclaimers and liability

SpearSky is provided on an "as available" basis. To the extent permitted by law, we do not guarantee uninterrupted or error-free access and are not responsible for services provided by users, user content, or agreements and disputes between users.

To the extent permitted by law, SpearSky is not liable for indirect or consequential loss arising from use of the platform. Nothing in these Terms excludes liability or rights that cannot be excluded under applicable law.

10. Changes to these Terms

We may revise these Terms when the service or applicable requirements change. The latest version and its effective date will be posted on this page. Continued use after an update means you accept the revised Terms to the extent permitted by law.