Privacy Policy

Last Updated: November 30, 2025

Introduction

Welcome to SpearSky ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with local service professionals.

By using SpearSky, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

When you register and use SpearSky, we collect the following information:

For All Users:

Full name
Email address
Phone number
WhatsApp number (optional)
Password (encrypted)
Profile photo
Bio/description
Location data
Address details
User type

For Professionals:

Professional profile details
Service categories
Years of experience
Service rates
Work experience history
Portfolio images
Verification documents
Business information

Information Automatically Collected

When you access SpearSky, we automatically collect: Device information, IP address, Browser type, Usage data, Login timestamps, Search queries, and Geographic location data.

Information from Third Parties

Reviews and ratings provided by other users, contact requests and communications through our platform.

How We Use Your Information

Creating and managing accounts, facilitating connections, displaying profiles, calculating distances, processing contact requests, and enabling search functionality.

Sending service notifications, responding to inquiries, sending promotional communications, and facilitating direct communication between users.

Analyzing usage patterns, personalizing user experience, conducting research and analytics, and troubleshooting technical issues.

Verifying user identities, preventing fraud and abuse, enforcing Terms of Service, and complying with legal obligations.

How We Share Your Information

Public Profile Information

When professionals publish profiles, information like name, photo, bio, services, location, ratings, experience, and rates become publicly visible.

With Other Users

Contact information is shared when customers initiate contact. Customer information may be shared with professionals when requests are made.

Service Providers

We share information with third-party providers for cloud hosting, payment processing, email services, analytics, and customer support.

Legal Requirements

We may disclose information when required by law, to comply with legal processes, protect our rights, prevent fraud, or enforce our Terms.

Location Data

SpearSky uses your location data to:

  • Connect you with nearby professionals
  • Calculate distances and apply radius filters (up to 50 km)
  • Display location-based search results
  • Show your approximate location to potential clients (for professionals)

Disabling location services may limit platform functionality.

Data Retention

We retain your personal information for as long as your account remains active, necessary to provide our services, or required by law. When you delete your account, we will remove or anonymize your personal information within 90 days, except where retention is required by law.

Your Rights and Choices

Access & Portability

Request and download your personal data

Correction & Update

Update and correct your information

Deletion

Request deletion of your account

Consent Withdrawal

Opt out of marketing and services

Privacy Controls

Manage visibility and contacts

Contact Us

contact@spearsky.com

Data Security

We implement industry-standard security measures:

Encryption of data
Secure authentication
Regular security audits
Access controls
Secure cloud infrastructure

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

SpearSky is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to maintain user sessions, remember preferences, analyze platform usage, and provide personalized experiences. You can control cookie preferences through your browser settings.

Contact Us

SpearSky Support

Support: support@spearsky.com

Compliance

SpearSky complies with applicable data protection laws, including Information Technology Act 2000 (India), Personal Data Protection Bill (India), GDPR for EU users, and other applicable regional privacy regulations.

Your Privacy Matters

At SpearSky, we believe in transparency and your right to control your personal information. We are committed to maintaining the trust you place in us.